Terms of Service

Riding for Rocket is a fundraising platform supporting cancer research through Tour de Cure. We organize and manage events where friends, family, and supporters come together to raise funds for this important cause.

This platform is run by volunteers and event organizers. When you RSVP or purchase tickets, you're directly supporting our charitable mission.

When you RSVP to an event:

• •Your spot is reserved — Once you RSVP, we count you in for catering, seating, and event planning
• •Accurate information required — Please provide correct details so we can contact you about event updates
• •One ticket per person — Each attendee should have their own registration for safety and catering purposes
• •Tickets are non-transferable — If you can't attend, please let us know rather than sending someone else

• •Secure payments — All transactions are processed by Stripe with bank-level security
• •Prices in AUD — All prices are displayed in Australian Dollars and include GST where applicable
• •Pay later option — Some events allow you to RSVP now and pay closer to the event date
• •Table host payments — Table/team hosts can pay for themselves and invite others to pay separately

We understand plans can change. Here's our policy:

• •Cancellations 7+ days before — Full refund available. Contact us and we'll process it within 5-7 business days
• •Cancellations within 7 days — Refunds at organizer discretion, as catering and venue costs may already be committed
• •No-shows — We cannot provide refunds for no-shows, as your spot has been catered for
• •Event cancellation by organizers — If we cancel an event, you'll receive a full refund automatically

Can't make it? Even if you're outside the refund window, please let us know. We may be able to offer your spot to someone on the waitlist, and we can often work something out for future events.

If you're hosting a table or team:

• •You're the point of contact — You'll receive updates to share with your guests
• •Guest management — You can add guests to your table and send them payment links
• •Sharing links are safe — Your table's join link only shows available seats, not guest details
• •Payment flexibility — Each guest can pay individually, or you can pay for multiple people at once

Our events are community gatherings for a great cause. We expect all attendees to:

• ✓Treat other guests, staff, and organizers with respect
• ✓Follow venue rules and guidelines
• ✓Drink responsibly if alcohol is served
• ✓Report any concerns to event organizers

We reserve the right to refuse entry or ask anyone to leave if their behavior is disruptive or inappropriate. No refund will be provided in such cases.

While we take every care to ensure safe and enjoyable events:

• •You attend events at your own risk
• •We're not liable for lost or stolen personal property
• •Please inform us of any allergies or medical conditions that may affect your attendance
• •Event details (times, venues, menus) may change—we'll keep you informed of any updates